Shipping policy
Shipping Policy
Processing time: Orders are typically processed and shipped within 1-3 business days. You'll receive a shipping confirmation email with tracking information once your order ships.
Shipping rates: We offer free shipping on all U.S. orders of $75 or more. Orders below $75 are calculated at checkout based on weight and destination.
Delivery time: Once shipped, most U.S. orders arrive within 5-7 business days, depending on your location.
Shipping destinations: We currently ship within the United States. If you're located outside the U.S. and would like to place an order, please contact us at info@ferrisfitness.net to discuss options.
Order tracking: You'll receive tracking information via email once your order ships. If you have questions about your shipment's status, contact us at info@ferrisfitness.net.
Lost or damaged packages: If your package arrives damaged, or if tracking shows delivery but you haven't received your order, please contact us at info@ferrisfitness.net within 7 days so we can investigate and make it right.